Terms of Use

1. Acceptance of these Terms & who may use the Services

These Terms of Use (the “Terms”) are a legally binding agreement between you and EverEdge Group FZ-LLC (“EverEdge”, “we”, “us” or “our”), a free-zone company established in the Sharjah Media City (Shams) free zone, United Arab Emirates, trading as EverEdge Group. They govern your access to and use of https://everedgegroup.com and all related content, features, tools and services (together, the “Services”).

By accessing or using the Services — including by browsing the site, using any of our AI tools, submitting a form, or booking a consultation — you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must not use the Services.

You represent and warrant that:

• you are at least 18 years old and have the legal capacity to enter into a binding agreement;
• if you use the Services on behalf of a company or other organisation, you have the authority to bind that organisation to these Terms, and “you” refers to that organisation; and
• your use of the Services complies with all laws and regulations that apply to you.

2. Definitions

In these Terms:

• “AI Tools” means the automated features of the Services that use artificial intelligence or large language models to generate output, including the Website Estimator, the Business Audit / Project Rescue tool and the chatbot assistant.
• “Content” means any text, data, images, code, mockups, reports, estimates, designs and other materials made available through the Services, whether created by us or generated by the AI Tools.
• “User Content” means any information, materials or data that you submit, upload or input into the Services, including business details, contact information and briefs.
• “Engagement” means a paid project or professional services relationship between you and EverEdge governed by a separate proposal, statement of work or services agreement.
• “User”, “you” and “your” mean the individual or organisation accessing or using the Services.

3. The Services we provide

EverEdge is a digital agency and consultancy. Through the Services we offer, among other things:

• Marketing and informational content — descriptions of our services, a blog, case studies and testimonials, provided for general information.
• The AI Website Estimator — a tool that generates indicative website mockups and cost estimates from the business information you provide, using third-party AI models (currently OpenAI).
• The AI Business Audit / Project Rescue tool — a tool that generates an automated report from the information you submit, using third-party AI models (currently Google Gemini). The full report may be provided only after you supply an email address.
• An AI chatbot assistant — an automated assistant (currently powered by Google Gemini) that can answer questions about our services, capture your contact details and suggest bookings.
• Lead and contact forms, newsletter signup, resource downloads and consultation bookings — including scheduling via Cal.com.
• Paid engagements — proposals, deposits and invoices processed via Stripe, together with project delivery and a client portal for paying clients.

We may add, change, suspend or remove features of the Services at any time, as described in section 15.

4. AI-generated content — important disclaimer

More specifically, you acknowledge and agree that:

• Estimates are not offers or quotes. Any price, timeline, scope or specification generated by the AI Website Estimator or any other AI Tool is an automated approximation for illustrative purposes only. It does not constitute a quotation, an offer capable of acceptance, or any commitment by EverEdge. A binding price and scope exist only once agreed in a formal written proposal or statement of work signed by both parties.
• Mockups are illustrative. Generated mockups and designs are conceptual visualisations, are not final deliverables, and may not reflect what would actually be built in an Engagement.
• Reports and chatbot answers can be wrong. AI-generated audit and rescue reports and chatbot responses may contain errors, omissions or “hallucinations” and should be independently verified before you act on them. They do not create a professional, advisory or fiduciary relationship between you and EverEdge.
• Third-party models are involved. The AI Tools rely on third-party providers (such as OpenAI and Google) whose models we do not control. We do not warrant the accuracy, availability or fitness of their output.
• You are responsible for your decisions. You should obtain qualified professional advice before making any decision based on AI output. To the fullest extent permitted by law, we accept no liability for any reliance you place on it.

5. Acceptable use & prohibited conduct

You agree to use the Services lawfully and only for their intended purpose. You must not, and must not permit or encourage any third party to:

• scrape, crawl, harvest, cache or systematically extract data or content from the Services except with our prior written consent or via facilities we expressly provide;
• misuse the AI Tools, including by submitting prompts intended to bypass safeguards, extract confidential system instructions, generate unlawful, harmful, defamatory, infringing or misleading content, or impersonate any person or organisation;
• upload or transmit any content that is unlawful, infringing, malicious, deceptive, obscene, harassing, or that contains malware or other harmful code;
• reverse engineer, decompile, disassemble or otherwise attempt to derive the source code, models, prompts or underlying structure of the Services, except to the extent this restriction is prohibited by applicable law;
• probe, scan or test the vulnerability of, or breach or circumvent, any security or authentication measures of the Services;
• overload, disrupt or impair the Services or the infrastructure that supports them, including through automated requests, denial-of-service activity, or by exceeding any rate limits we apply;
• submit false, deceptive or spam form entries, defeat or fill honeypot or anti-spam measures, or use the Services to distribute unsolicited communications; or
• use the Services in any way that infringes the rights of others or breaches any applicable law or regulation.

We apply rate limits and automated abuse-prevention measures (including honeypot and anti-spam controls). We may investigate suspected breaches and cooperate with authorities, and we may suspend or terminate access as described in section 14.

6. Content you submit & the licence you grant us

You retain ownership of your User Content. You are solely responsible for it and you represent that you have all rights necessary to submit it and that it does not infringe any third-party rights or breach any law.

By submitting User Content, you grant EverEdge a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, transmit and adapt that User Content solely to the extent necessary to operate and provide the Services to you — for example, to generate an estimate, produce an audit report, respond through the chatbot, respond to your enquiry, or deliver an Engagement. This may involve sharing the relevant input with the third-party AI providers and infrastructure providers that power the Services.

We handle personal data contained in User Content in accordance with our Privacy Policy. Please do not submit sensitive personal data or confidential information through the AI Tools unless it is necessary and you are authorised to do so.

7. Intellectual property

The Services and all Content we make available — including the design, layout, text, graphics, software, mockup templates and the “EverEdge” and “EverEdge Group” names, logos and brand — are owned by or licensed to EverEdge and are protected by intellectual property laws. Except as expressly permitted in these Terms, nothing grants you any right, title or interest in them.

We grant you a limited, personal, non-exclusive, non-transferable and revocable licence to access and use the Services and to view Content for your own internal, non-commercial evaluation purposes. You may not copy, reproduce, republish, resell, frame or exploit any part of the Services or Content without our prior written consent.

Mockup templates, frameworks and other reusable materials underlying our outputs remain our property. Case studies and testimonials published on the site belong to EverEdge and/or the relevant client and are used with permission; you may not reuse them. Deliverables created for you under a paid Engagement are governed by the ownership and licence terms of that Engagement's agreement, not by these Terms.

8. Bookings, proposals, deposits, invoices & payments

You can book consultations (via Cal.com), request proposals, and — for paid work — pay deposits and invoices. Payments are processed by our third-party payment processor, Stripe. By making a payment you also agree to Stripe's applicable terms. We do not store full card details ourselves.

A booking or an AI-generated estimate does not by itself create a binding Engagement. A paid Engagement begins only when set out in a formal written proposal, statement of work or services agreement (an “Engagement agreement”).

• Deposits. Where an Engagement agreement requires a deposit or upfront payment, that amount may be non-refundable to the extent stated in that agreement, reflecting work reserved and commenced.
• Invoices. Fees, payment schedules, taxes and late-payment terms are as set out in the applicable proposal or invoice. Amounts are exclusive of any applicable taxes unless stated otherwise.
• Priority of documents. If there is any conflict between these Terms and a signed Engagement agreement in respect of the paid work, the Engagement agreement prevails for that Engagement.

9. Third-party links & services

The Services rely on and link to third-party products and services — including Cal.com (scheduling), Stripe (payments), WhatsApp and other messaging channels, and AI providers such as OpenAI and Google. These are controlled by others and governed by their own terms and privacy policies.

We provide links and integrations for convenience and do not endorse, and are not responsible for, the content, availability, accuracy, security or practices of any third party. Your use of a third-party service is at your own risk and subject to that third party's terms.

10. Disclaimers & “as is” basis

To the fullest extent permitted by applicable law, the Services and all Content (including AI Tool output) are provided on an “as is” and “as available” basis, without warranties or representations of any kind, whether express, implied or statutory. We specifically disclaim any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy and availability.

We do not warrant that the Services will be uninterrupted, secure or error-free, that defects will be corrected, or that any Content or AI output is accurate, complete, current or reliable. Nothing in this section excludes any warranty or right that cannot be excluded under applicable UAE law.

11. Limitation of liability

To the fullest extent permitted by applicable law:

• EverEdge, its owners, officers, employees and contractors will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, goodwill, data or anticipated savings, arising out of or in connection with your use of (or inability to use) the Services or any reliance on AI Tool output, even if advised of the possibility of such damages;
• our total aggregate liability arising out of or in connection with the Services and these Terms will not exceed the greater of (a) the total amount you paid to EverEdge for the Services in the three (3) months immediately preceding the event giving rise to the claim, or (b) one hundred US dollars (US$100).

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable UAE law. Because some jurisdictions do not allow certain limitations, some of the above may not apply to you; in that case our liability is limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify, defend and hold harmless EverEdge and its owners, officers, employees and contractors from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or connected with: (a) your breach of these Terms; (b) your User Content; (c) your misuse of the Services or the AI Tools; or (d) your violation of any law or the rights of any third party. We may assume the exclusive defence of any matter subject to indemnification, in which case you agree to cooperate with us.

13. Privacy & data protection

Our collection and use of personal data is described in our Privacy Policy, which forms part of these Terms. It explains what we collect, how we use it, the third-party processors involved (including our AI, payment and scheduling providers), and — for visitors in the European Union, United Kingdom and other regions with similar laws — the rights you may have, such as rights of access, correction, erasure, objection and portability, and the legal bases on which we rely. If you are in one of those regions and wish to exercise a right, please contact us using the details in section 18.

14. Suspension & termination of access

We may suspend, restrict or terminate your access to all or part of the Services at any time, with or without notice, if we reasonably believe you have breached these Terms, if required by law, or to protect the Services, other users or our legitimate interests. You may stop using the Services at any time.

Termination does not affect any accrued rights or obligations, or any Engagement agreement then in effect. Sections that by their nature should survive — including those on intellectual property, disclaimers, limitation of liability, indemnification, governing law and the general terms — survive termination.

15. Changes to the Services and to these Terms

We are continually improving the Services and may add, modify, suspend or discontinue any feature (including the AI Tools) at any time without liability. Because the AI Tools depend on third-party models, their behaviour and availability may change.

We may also update these Terms from time to time. When we do, we will change the “Last updated” date at the top of this page and, where the changes are material, take reasonable steps to notify you. Your continued use of the Services after changes take effect constitutes your acceptance of the revised Terms. If you do not agree, you must stop using the Services.

16. Governing law & jurisdiction

These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them, their subject matter or formation, are governed by and construed in accordance with the federal laws of the United Arab Emirates as applied in the Emirate of Sharjah.

You and EverEdge agree that the courts of Sharjah, United Arab Emirates, have exclusive jurisdiction to settle any such dispute or claim, and you submit to the exclusive jurisdiction of those courts.

17. General terms

Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire agreement

These Terms, together with our Privacy Policy and any applicable Engagement agreement, constitute the entire agreement between you and EverEdge regarding your use of the Services and supersede any prior agreements on that subject.

No waiver

Our failure to enforce any provision of these Terms is not a waiver of that provision or of our right to enforce it later.

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign or transfer them, in whole or in part, including in connection with a merger, acquisition or sale of assets.

Force majeure

We are not liable for any failure or delay in performing our obligations caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, epidemics, failures of utilities, internet or third-party service providers, and governmental action.

18. How to contact us

If you have any questions about these Terms, please contact us: