Be ready for the next release.
Know how a change reaches production, how a problem becomes visible and how the service can be recovered. We set up the hosting, deployment and monitoring that support the day-to-day operation of your software.
Scope and price agreed before work begins. The first conversation is free.
Four questions your operating setup should answer
How does a change go live?
A defined release process, appropriate checks and a way to review changes before production.
How will you know something is wrong?
Monitoring and alerts tied to the functions that matter, with a clear route for action.
How can the service recover?
Backup and recovery arrangements tested against the failures included in the scope.
What is it costing to run?
Visibility into resource use and spending, with alerts and sizing decisions suited to the workload.
Illustrative checklist
Release
- Who can deploy, and from where?
- Which checks run before production?
Monitor
- Which functions raise an alert?
- Who responds, and how?
Recover
- What is backed up, and how often?
- When was recovery last tested?
Cost
- Which resources drive the bill?
- When should spending raise an alert?
Launching, inheriting or growing?
Preparing a first release
Set up the environments, access and deployment process the product needs to go live. Agree what will be monitored and who handles issues after release.
Taking responsibility for an existing system
Document the services, accounts, connections and manual steps. Establish a workable operating process around what is already in use.
Supporting a changing workload
Review capacity, bottlenecks and spending as usage develops. Test the relevant limits before committing to larger infrastructure changes.
Managed cloud services can reduce the setup you need to look after. We choose them around the workload and explain the likely running costs, account access and maintenance responsibilities.
Leave a system people can operate
The agreed handover records how to deploy, manage access, inspect alerts and carry out recovery procedures. Responsibilities after delivery are defined explicitly, including any ongoing support arrangement.
What needs to run reliably?
Tell us what the product does, where it runs and whether the immediate priority is launch, operational control or growth.
Scope and price agreed before work begins. The first conversation is free.